Job Information

University of Utah Health Case Management Assistant - Emergency Department in SALT LAKE CITY, Utah

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for implementing patient discharge plans, and supporting coordination of care activities under the direction of a registered nurse and/or social worker. Interacts with representatives from insurance companies, health maintenance organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our four hospitals and seventeen clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

  • Implements patient discharge plans prepared and delegated by social work or nurse case management team members. This is done by coordinating with home care agencies, post-acute care facilities, durable medical equipment companies, transportation agencies and others as indicated.

  • Collaborates with social work/nurse case manager and others to confirm authorization for services is in place.

  • Assists in collecting data related to patient outcomes and auditing data for accuracy.

  • Prepares documents and reports required for internal and/or external groups in the scope of care coordination activities and/or data collection.

  • Documents activities and progress in medical charts, computer billing/utilization systems, or in other ways as directed.

  • Collaborates with internal and/or external partners to address financial advocacy for patient/organization.

  • Issuance of CMS Important Message to patients/designee.

  • Inputs clinical information into computer database.

  • May be required to participate in quality improvement initiatives per the department.

Knowledge / Skills / Abilities

  • Demonstrated potential ability to perform the essential functions as outlined above.

  • Demonstrated human relations and effective communication skills.

  • Demonstrated knowledge of medical procedures and terminology.

  • Ability to handle highly sensitive or confidential issues.

  • Ability to successfully manage multiple priorities.

  • Ability to work independently and as a team player.

Qualifications

Qualifications Required

  • Completion of a hospital provided medical terminology course within six months of hire.

Qualifications (Preferred)

Preferred

  • Two years of college level education in a healthcare or related field.

  • One year experience in utilization review or case management environment.

  • Basic Life Support Health Care Provider card through American Heart Association or obtain within one month of hire may be required.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling or otherwise moving objects involving patient care or medical equipment. This position does not provide any direct patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients.

Physical Requirements

Carrying, Color Determination, Lifting, Listening, Sitting, Speaking, Standing, Walking

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Heath Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted atoeo.utah.edu/

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: careers@hsc.utah.edu

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 49729
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule M-F, 0800-1630
Location Name University of Utah Hospital
Patient Care? No
City SALT LAKE CITY
State UT
Department UUH CST 27N OMC CASE MGMT
Category Case Management