Job Information

University of Utah Health Business Services Supervisor / Valet Services in SALT LAKE CITY, Utah

Overview

We are the University of Utah Health. As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for achieving financial performance targets and direct supervision of staff. The incumbent develops and sustains high performance work teams and practices that consistently achieve service standards, customer satisfaction, and clinician satisfaction. Accountable for creating a culture of compliance, ethics and integrity. This position is not responsible for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

  • Submit your application online atemployment.utah.edu

  • Upload most recent up dated resume with work history and experience.

Responsibilities

  • Oversees the delivery of patient care and/or customer service, ensuring the timely resolution of concerns.

  • Supervises all functions of the department as it relates to staff, operations, finance and accounting.

  • Assists with the planning, implementation, measurement and attainment of the department's goals and objectives.

  • Jointly forecasts staffing, capital and budgetary needs.

  • Analyzes and determines appropriate staffing to support business services while ensuring efficiency and maximizing resources.

  • Oversees human resource activities such as interviewing and hiring, training, verifying payroll and managing employee performance.

  • Purchases and maintains office/medical supplies.

  • Maintains productive and collaborative working relationship with other coordinators, supervisors, managers and directors.

  • Orients and trains staff in policies and procedures.

  • Prepares financial, accounting and customer reports.

  • Ensures compliance with all company policies and procedures.

Knowledge / Skills / Abilities

  • Ability to perform the essential functions of the job as outlined above.

  • Demonstrated human relation and effective communication skills.

  • Computer literacy in multiple applications.

  • Ability to use good judgment and critical thinking skills to prioritize multiple tasks.

  • Excellent problem solving skills.

  • Willingness and the ability to work independently and within a team environment.

  • Ability to provide care appropriate to the population served.

  • The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Qualifications

Qualifications Required

  • Associate's degree in Business Management, a related field, or the equivalency.

  • Three years of progressively more responsible supervisory experience, or equivalency.

Qualifications (Preferred)

Preferred

  • Bachelor's degree in a Business, Health or Finance area.

  • One year of supervisory experience.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Heath Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted atoeo.utah.edu/

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: careers@hsc.utah.edu

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 51815
Reg/Temp Regular
Employment Type Full-Time
Shift Variable
Work Schedule Varies by Need/Demand
Location Name University of Utah Hospital
Patient Care? No
City SALT LAKE CITY
State UT
Department UUH CST 16K VALET SRVCS
Category Customer Service