Job Information

University of Utah BMIC Research Tool Concierge in Salt Lake City, Utah

Open Date 07/12/2021

Requisition Number PRN26892B

Job Title Technical Trainer, Sr.

Working Title BMIC Research Tool Concierge

Job Grade F

FLSA Code Computer Employee

Patient Sensitive Job Code?

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area U of U Health - Academics

Department 01271 - Biomed Informatics Core CCTS

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 47600 to 80,000

Close Date

Open Until Filled Yes

Job Summary

The BMIC Research Concierge will conduct training and support sessions for University of Utah research investigators and study staff for the suite of research applications provided by the Biomedical Informatics Core of the Clinical and Translational Science Institute ( CTSI ) . The BMIC Research Tool Concierge will coordinate and triage requests to best identify the research tool needed to fit the project inquiry to facilitate with BMIC User Services, and Informatics and Operations Director as needed.


Works with the CTSI Biomedical Informatics Core ( BMIC ) to address investigator needs to navigate the research tool ecosystem and usage of tools such as TriNetX, a global health research network, ACT (Accrual to Clinical Trials) and other research cohort identification tools. Additionally, this position will assist in training and usage of core BMIC research tools such as OpenSpecimen, REDCap and others and will provide guidance on CCTS research resources.

This position will also assist in the implementation of training session documentation relating to tools available in the CCTS and will assist with helpdesk requests to address investigator questions and identification resources to address investigator needs. Assistance to address support issues with the BMIC User Services staff will also be a core day to day responsibility.

Minimum Qualifications

Requires a bachelor’s degree and at least 4 years of technical experience.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Preference will be given to those who have experience in health sciences research in a University setting and understanding of research practices will be needed to accurately address investigator needs and research process questions.

· Experience in clinical research and a working knowledge of research processes.

· Experience producing research focused training materials and proficient with producing customer facing documentation

· Working knowledge of research data management concepts

· Experience with or previous training in Good Clinical Practice or Clinical Research Coordination and HIPAA regulations.

· Masters in health sciences or informatics related field preferred.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.