University of Utah Health Benefits Associate - Human Resources, full-time in Salt Lake City, Utah


University of Utah Health is growing, and we need another Benefits Associate to join our fantastic HR team! Our ideal candidate is passionate about customer service, resilient, responsive, and capable of managing and triaging incoming phone calls throughout the workday from employees and the community.

Benefits administration experience is a definite bonus, but not required.

The Benefits Administrator is responsible for assisting with the day-to-day operation of the benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, travel and accident plan, flexible spending plan, both employer and employee related retirement plan(s)). Provides excellent customer service and quality benefits administration plans.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA


  • Coordinates benefits eligibility, enrollments and plan design changes with internal systems and external carrier systems.

  • Provides timely response to requests and questions regarding benefits, escalating complex issues to the Benefits Analyst. Cross functional ability to fill in for Benefits Analyst. Prepares statistical data for premiums, claims, and costs by interfacing with external and internal resources.

  • Ensure all monthly invoices for provider premiums and weekly wire requests from providers are completed in coordination with Health and Welfare plans, accounting and outsource vendor.

  • Processes life insurance and Long Term Disability (LTD) claims and documentation for employees and dependents.

  • Administers other benefit and employer status change events for processing.

  • Coordinates various projects and ensure that assignments are completed.

Knowledge / Skills / Abilities

  • Must be able to communicate effectively orally and in writing.

  • Must be detail oriented and provide prompt and accurate administration.

  • Ability to work with limited supervision in a fast-paced environment.

  • Strong MS Office Skills to include Word, Excel, Power Point and Outlook.




  • Bachelor’s degree in human resources, business, finance or related field or equivalency.

Qualifications (Preferred)


  • Two to five years experience in benefits administration and understanding of Health and Welfare plans. Retirement plan knowledge, experience and training preferred. Processing LTD claims and data reporting, and PeopleSoft experience a plus.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Manual Dexterity, Near Vision, Sitting, Speaking, Standing

Requisition Number 29538

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule M-F, 8AM to 4:30PM

Location Name Dan Jones Building

Patient Care? No

City Salt Lake City

State UT


Category Human Resources

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.