Job Information

University of Utah Health Behavioral Health Supervisor (LCSW or CMHC) Community Crisis Intervention & Support Services in SALT LAKE CITY, Utah


As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

The Licensed Mental Health Clinician (LCSW or CMHC) in this position supervises the daily activities of the Utah Crisis Line, Warm Line, Mobile Crisis Outreach Team (MCOT), and Dispatchers by coordinating ongoing education, monitoring quality control and safety processes, hiring and training of new staff, evaluating performance, and scheduling work shifts.

Huntsman Mental Health Institute Crisis Services


  • Oversees the delivery of patient care and/or customer service, ensuring the timely resolution of concerns.

  • Supervises all functions of the department as it relates to staff and operations.

  • Assist with the planning, implementation, measurement, and attainment of the department goal and objectives.

  • Analyzes and determines appropriate staffing while ensuring efficiency and maximizing resources.

  • Supervises the daily operations of the department including interviewing and hiring staff, assigning work, evaluating performance, training, and planning work schedules.

  • Monitors, orders, and maintains stock of department supplies and equipment.

  • Orients and trains staff in policies and procedures.

  • May perform all duties of the department as required.

  • May assist in budget preparation.

Knowledge / Skills / Abilities

  • Ability to perform the essential functions of the job as outlined above.

  • Demonstrated organizational, human relations and effective communication skills.

  • Ability to orchestrate multiple tasks simultaneously.


Qualifications Required

  • Three years of experience in a related area, or equivalency, with one of those years in a supervisory capacity.

  • Basic Life Support Health Care Provider card through American Heart Association, or obtain within one month of hire.

  • Experience with and/or understanding of CrisisLine clinical and operational functions or other call/contact center operational functions, providing feedback and training, conducting chart audits, professional in-person and written communication with internal and external stakeholders, and proficient working with technology.

Licenses Required

  • One of the following

  • Current license to practice as a Clinical Mental Health Counselor in the State of Utah.

  • Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah.

  • Basic Life Support Health Care Provider card through American Heart Association or obtain within one month of hire.

* Additional license requirements as determined by the hiring department.

Qualifications (Preferred)

This position will be an administrative supervisory role for the Huntsman Mental Health Institute Crisis and Diversion Services program to be filled by a licensed clinician. The primary purpose of this role is to provide administrative and clinical supervisory support to ensure consistency in patient care, policies and procedures, and workplace culture. Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions

We are University of Utah Health.

Physical Requirements

Far Vision, Listening, Manual Dexterity, Near Vision, Sitting, Speaking, Standing, Walking

Multi-lingual Candidates Welcomed

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EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112


Online reports may be submitted

For more information:

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 64900

Reg/Temp Regular

Employment Type Full-Time

Shift Night

Work Schedule Wed-Sat 2200-0800

Location Name Huntsman Mental Health Institute (HMHI)

Workplace Set Up On-site


State UT


Category Hidden (53362)