Job Information

University of Utah Associate Director of Residential Education in Salt Lake City, Utah

Open Date 08/31/2021

Requisition Number PRN27527B

Job Title Associate Director, Student Services

Working Title Associate Director of Residential Education

Job Grade F

FLSA Code Administrative

Patient Sensitive Job Code?

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

This position is considered to be an essential personnel position for the department. As such, must be accessible and available in the event of emergencies or when needed to meet the ongoing missions of the University.

VP Area Academic Affairs

Department 00307 - Housing & Residential Educ

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $73,000

Close Date

Open Until Filled Yes

Job Summary

Located in Salt Lake City, the University of Utah is a public, 4-year institution committed to providing an exceptional academic and co-curricular experience for students and the University community. The “U” is a PAC -12 institution with over 33,000 students. Heritage Commons is home to 2,800 students who live in the 2002 Winter Olympic athlete village, residing in 20 co-ed residence halls and 10 apartment buildings. In addition, Housing & Residential Education has two apartment buildings located in downtown Salt Lake City that constitute Downtown Commons. Heritage Commons constitutes 868K square feet and Downtown Commons is 26K square feet. HRE is growing with a 309 bed Honors Living Learning complex that opened August 2012 and additional 412 bed Entrepreneur-Innovation Living Learning complex that opened August 2016. The University Housing Campus Master plan calls for continued growth and construction to support University growth and student success.

Housing & Residential Education and the University of Utah value interactions among individuals with varying traditions, cultures, identities, expressions, orientation, religious beliefs, economic backgrounds, and racial/ethnic origins. We strongly encourage applications from candidates who will share and explore this value with the team and with the residents.

This position is an integral member of the leadership team of the Department of Housing & Residential Education within the Division of Student Affairs. The Associate Director will work collaboratively with colleagues who are overseeing the areas of Facilities, Business, and Administrative Services to advance a comprehensive and successful learning organization. This includes the development of department long-range plans that align with the Division of Student Affairs and University goals.

The Associate Director reports to the Director of Residential Education and directly supervises two Assistant Directors, one Administrative Assistant and indirectly oversees master’s level Area Coordinators, graduate assistants and over 94 undergraduate student staff. This position serves in the absence of the Director.


The Associate Director reports to the Director of Residential Education and directly supervises two Assistant Directors, one Administrative Assistant and indirectly oversees master’s level Area Coordinators, graduate assistants and over 94 undergraduate student staff. This position serves in the absence of the Director.

The Associate Director is responsible for providing strategic leadership and oversight for a comprehensive program which includes the following major areas:

· Working to build collegial relationships both within and outside the department

· Staff recruitment, selection, training, supervision and evaluation

· Strategic planning

· Budget development and oversight

· Living learning communities and other learning focused initiatives

· Assessment

· Coordination and implementation of crisis management and emergency response protocols

· Policy development and implementation

· Social justice advocacy and programming, campus life programming, direction and support for residence hall student government advisement and programmatic activities

· Supporting individual development of students and staff

The Associate Director provides leadership to the department and supports all functional areas. They are a highly visible member of the university community who interacts across divisional lines. The Residential Education area works collaboratively with all segments of the university through education, consultation, advisement and referral (specific entities include: Dean of Students office, Living Learning Partners, University Police Department, Office of Equal Opportunity and Affirmative Action, Undergraduate Studies, Academic Affairs, General Counsel, Counseling Center, Health Services). The Associate Director will serve on department, division and university committees, as appropriate. This position is also expected to serve as a connection point with colleagues outside of the institution, including PAC 12, AIMHO , and ACUHO -I. In addition, this position is responsible for actively supporting a high level of engagement of Residential Education staff within outside of the institution as well.

The Associate Director, along with other members of the Leadership Team, serves as part of the department response teams in cases of emergency. They are also part of the reporting line for significant incidents of crisis that occur during non-business hours.

Minimum Qualifications

Bachelor’s degree in Business or Public Administration, a related area, or equivalency required (2 years related work experience may be substituted for 1 year of education). Six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.

Master’s degree in higher education or related area strongly preferred.

· Commitment to a student-centered educational mission that focuses on student success and engagement

· At least eight years of increasingly responsible professional experience in a position that involves thinking strategically and organizing and managing residential and educational operations in a large, complex university housing department

· Demonstrated understanding and commitment to social justice work and inclusive excellence

· Knowledge of personnel management, including selecting, training, supervising, and evaluating a culturally and physically diverse professional and paraprofessional staff

· Strong experience in crisis and emergency response as well as threat assessment.

· Excellent communication and interpersonal skills, including writing, public speaking and presenting, teaching, and responding to customer needs

· Familiarity with different assessment methodologies and application of the resulting outcomes

· Track record of continual improvement and use of data as a strong rubric for decision- making

· Strong budget development and management experience

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

A successful background check is required before a formal offer of employment can be finalized for this position.


Master’s degree in higher education or related area strongly preferred. Also preferred are the following:

· Experience developing and implementing a dynamic strategic plan

· Experience collaborating with faculty, staff, and students in other university departments

· Experience working with student conduct

· Understanding of research, assessment and evaluation techniques; ability to accurately interpret reported data

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.