University of Utah Associate Director of Facilities in Salt Lake City, Utah


Open Date 05/07/2018

Requisition Number PRN17126B

Job Title Assoc Dir, Technical & Trades

Working Title Associate Director of Facilities

Job Grade F

FLSA Code Executive

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area Academic Affairs

Department 00307 - Housing & Residential Educ

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $75,000-$85,000

Close Date

Open Until Filled Yes

Job Summary

Located in Salt Lake City, the University of Utah is a public, 4-year institution committed to providing an exceptional academic and co-curricular experience for students and the University community. The “U” is aPAC-12 institution with over 33,000 students. Heritage Commons is home to 2,800 students who live in the 2002 Winter Olympic athlete village, residing in 20 co-ed residence halls and 10 apartment buildings. In addition, Housing & Residential Education has two apartment buildings located in downtown Salt Lake City that constitute Downtown Commons. Heritage Commons constitutes 868K square feet and Downtown Commons is 26K square feet.HREcontinues to grow through the addition of a 309 bed Honors Living Learning complex (161K square feet) that opened August 2012 and additional 412 bed Entrepreneur-Innovation Living Learning complex (150K square feet) that opened August 2016. In order to meet the demands of a growing First-Year student population,HREis currently in the design phase for a 992 bed living-learning complex. The University Housing Campus Master plan calls for continued growth and construction to meet the housing demand.

Housing & Residential Education and the University of Utah value interactions among individuals with varying traditions, cultures, identities, expressions, orientation, religious beliefs, economic backgrounds, and racial/ethnic origins. We strongly encourage applications from candidates who will share and explore this value with the team and with the residents. Candidates are asked to address this value in their cover letter.

Housing & Residential Education (HRE) is a comprehensive department. Housing options include residence hall suites, undergraduate apartments, and historic homes which serve as Living Learning Communities. The Associate Director supervises the Assistant Director of Project Management, the Assistant Director of Facilities, and a Project Coordinator assistant (50%), with indirect supervisory responsibility over 4 facilities supervisory staff. In-House facilities staff includes: 1 Maintenance Supervisor, 3 Maintenance Crew Leaders, 12 general Maintenance Mechanics, 2 Custodial Supervisors, 5 Custodial Crew Leaders, 26 Custodians (1.0FTE), 11 Custodians (.48FTE), 1 Locksmith, 1 Facilities Information Coordinator, 1 Warehouse Supervisor, and 1.5 Asst. Warehouse personnel.

The Associate Director provides expertise, vision, and strategic leadership related to residential facilities. This includes identifying and implementing best practices while focusing on safety, security, fiscal responsibility, and compliance. This position is responsible for overseeing the operations, maintenance, custodial, delivery of services, and capital improvement ofHREbuildings and equipment. As a leader in the department, the Associate Director will collaborate with colleagues within the department, division and across campus to support University strategic goals, provide superior customer service and support the academic and personal success of our residents.

This position is exempt, serves on the department Leadership Team, and reports to the Director of Housing & Residential Education.


1.Responsible for all aspects related to on-campus housing facilities and contracted responsibilities within Dining Services.

2.Lead the development, coordination, and implementation of a Housing Facilities Master plan encompassing construction, renovation, deferred maintenance, renewal and replacement, and general & preventative maintenance of all Housing & Residential Education buildings to best meet the needs of the University and residents.

a.Utilize data in decision making, seek resident feedback on initiatives, and regularly updated key stakeholders.

b.Ensure the expedient transition from Academic Year service to Summer Conference Guests; clearly plan and communicate projects that impact residential occupancy.

c.Performs other tasks to include special studies that involve investigation, analysis and recommended solutions to issues to further Best Practices within the department and/or university.

3.Establish and monitor building design and construction criteria, oversee technical review of documents, inspection of construction, warranty procedures, building code administration and compliance, and provide engineering expertise on building infrastructure needs and challenges and implement strategies to mitigate risks.

4.Identify long term and short term priorities and associated budgetary planning and accountability for facilities budget and capital projects. Plans, directs and develops budget and budgetary expenditure management, tracking, and controls.

a.In conjunction with department Leadership Team, manages housing R&R project estimates and develops an implementation plan for all projects. Maintains a 5 year R&R budget and provides quarterly reports to the Director. Oversight over R&R projects.

b.Coordinates and directs external service contracts. Conducts return on investment for all technical contracts.

5.Establish clear expectations and system of accountability for high quality recruitment, selection, training, goal setting and ongoing development of over 80 Housing facilities staff (maintenance, custodial, warehouse, administrative, and seasonal).

6.Ensures customer satisfaction by analyzing customer complaints, concerns and suggestions. Provides appropriate follow through to ensure quality customer service.

7.Develop and maintain effective collaborative relationships with faculty, staff, and administration in order to collaborate on initiatives that impact Housing & Residential Education as well as utilize the full potential of campus resources available on the university campus with special emphasis on the following: University Guest House and Conference Services, Contract Administration, University Dining Services-Chartwells, University Facilities, Space Planning, Planning Design & Construction, Office of Environmental Health & Safety, and the Sustainability Office.

8.Advance a forward-looking sustainability plan for the department to include Best Practices, new technology, and university initiatives. Liaison with department, resident, and campus initiatives related to Sustainability.

9.Perform other duties as assigned.

Essential Personnel

This position is considered to be an essential personnel position for the department. As such, must be accessible and available in the event of emergencies or when needed to meet the ongoing missions of the University.

Background Check

A successful background check is required before a formal offer of employment can be made for this position.

Minimum Qualifications

Bachelor’s degree in Business or Public Administration, a related area, or equivalency required; plus six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required. Master’s degree in Business Administration or related area preferred. This position is not responsible for providing patient care. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Department Specific Qualifications

1.Seven years of progressive professional responsibility- supervision of facilities operations and/or project management experience

2.Excellent budgeting and forecasting experience

3.Proven ability to utilize software programs in administrative management

4.Demonstrated project planning and organizational skills

5.A commitment to provide excellent customer service required.

6.Experience must include facilities management knowledge in preventative maintenance,HVACsystems and operations, mechanical, electrical, and plumbing, interior design, safety coordination, and demonstrated knowledge of custodial activities.

7.Demonstrated commitment to social justice and to diversity.

8.Demonstrated interpersonal, oral and written communication skills.


1.Master’s degree in engineering, architecture, construction management, business administration, education, facilities management or related field

2.Progressive experience leading a University Housing facilities system

Type Benefited Staff

Special Instructions Summary

Priority review date 05/20/2018

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.