University of Utah Associate Director of Dining Management in Salt Lake City, Utah


Open Date 05/04/2018

Requisition Number PRN17118B

Job Title Associate Director, Student Services

Working Title Associate Director of Dining Management

Job Grade F

FLSA Code Administrative

Patient Sensitive Job Code?

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area Academic Affairs

Department 00307 - Housing & Residential Educ

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $67,000-73,000

Close Date

Open Until Filled Yes

Job Summary

Located in Salt Lake City, the University of Utah is a public, 4-year institution committed to providing an exceptional academic and co-curricular experience for students and the University community. The “U” is aPAC-12 institution with over 33,000 students that continues to grow and serve as the state of Utah’s flagship institution.

The University of Utah has a dining services contract with Chartwells, which is a Compass Group company. This position will serve as the University of Utah leader in the management of the dining services relationship and dining related outcomes. The Associate Director is responsible for providing strategic leadership and oversight for a comprehensive dining contract and program on campus including residential and retail dining, catering, as well as athletic dining services.

Essential Personnel

This position is considered to be an essential personnel position for the department. As such, must be accessible and available in the event of emergencies or when needed to meet the ongoing missions of the University.

Background Check

A successful background check is required before a formal offer of employment can be made for this position.


The Associate Director of Dining Management reports to the Director of Housing & Residential Education. This position will be an integral member of the leadership team of the Department of Housing & Residential Education within the Division of Student Affairs. The Associate Director will work collaboratively with colleagues who are overseeing the areas of Facilities, Business, and Residential Education to build and maintain a comprehensive and highly successful learning organization. This role extends to the greater campus, including key stakeholders that house a Chartwell’s Dining Service location or that plan to in the future. This includes the Union, College of Business, Law School, Athletics, Campus Recreation, and Health Sciences.

The Associate Director is the primary liaison with the Dining Services partner and shall develop a culture of accountability to ensure that the dining brand is strengthened on campus through long range plans as well as daily actions. The Associate Director engages with Chartwells leadership to develop, monitor, and support strategic initiatives. They will be responsible for advancing assessment initiatives and reporting in order utilize the information in planning efforts with the end goal to meet and exceed the needs of the campus and students.

They are a highly visible member of the university community who interacts across divisional lines. This position is also expected to serve as a connection point with colleagues outside of the institution, includingPAC12, NACUFs, andACUHO-I. This is particularly important with regards to increasing diversity and changing demographics of the University population. An understanding of emerging trends with regards to sustainability, social justice, and serving diverse populations is expected.

This position is also supported by a Contract Administrator who is responsible for the development of additional agreement addendums, the management of repairs on equipment, and the planning of equipment replacement.

The Associate Director serves as part of the department and campus response teams in cases of emergency. They are also part of the reporting line for significant incidents of crisis that occur during non-business hours.

HREInclusive Excellence Recruitment statement

Housing & Residential Education and the University of Utah value interactions among individuals with varying traditions, cultures, identities, expressions, orientation, religious beliefs, economic backgrounds, and racial/ethnic origins. We strongly encourage applications from candidates who will share and explore this value with the team, the residents, and the campus.Please speak directly to this value in your cover letter.

Minimum Qualifications

Bachelor’s degree in Business or Public Administration, a related area, or equivalency required (2 years related work experience may be substituted for 1 year of education). Six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.

Master’s degree in Business Administration or related area preferred.

Department Specific Qualifications

•A Bachelor’s Degree in a related field and a minimum of 6 years of related and progressively more responsible or expansive work experience in food service.

•Demonstrated skills in working collaboratively with colleagues to achieve goals.

•Demonstrated commitment to inclusive practices as framed in theHREInclusive Excellence Recruitment statement.

•Experience analyzing and utilizing data, feedback, and good practices to set strategic direction and execute short and long term plans.

•Budget development and management experience.

•Excellent interpersonal and communication skills including excellent writing and public speaking skills

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


•A master’s degree in a related field is highly desired.

•Seven years of management experience in food service.

•Experience in higher education food service.

•Prior work with a contracted food service provider.

Type Benefited Staff

Special Instructions Summary

Priority review date 05/27/2018

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.