Job Information

University of Utah Associate Director IT in Salt Lake City, Utah

Open Date 09/13/2021

Requisition Number PRN27634B

Job Title Associate Director IT

Working Title Associate Director IT

Job Grade H

FLSA Code Executive

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F 8:00-5:00pm. Some weekends and evenings.

VP Area President

Department 00417 - UIT Univ Support Services

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $75,900/yr. - $120,000/yr. DOE

Close Date

Open Until Filled Yes

Job Summary

University Information Technology ( UIT ) seeks an Associate Director of Student Systems to foster and support growth in the use of the university’s student software application frameworks, programming languages, and development tools used by University of Utah faculty, staff, and software developers. The person in this position will: provide application development oversight to both analysts and programmers, coordinate and facilitate one-on-one and group workshop training sessions, and ensure timely response to phone and online support requests; assist in the development and implementation of related policies, standards, and procedures; analyze, design, write, document, test, and implement complex technology solutions in response to customer service requests; compile evaluative data regarding use and support of student systems; and create student systems roadmap, establishing timelines and deliverables for the university. The student systems associate director will be a key member of the student systems governance group. It is expected that the associate director will be able to help contribute to the governance group from both a business and technical perspective and represent UIT in that governance group.

About UIT : University Information Technology ( UIT ), the central IT service provider for campus, reports to the Chief Information Officer and is responsible for many of the University of Utah’s most critical common IT resources including the campus network; the Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration services; high performance and research computing; information security; software licensing; and a host of other systems and services. For more information about UIT visit .

About the University: Located in Salt Lake City, in the foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education and a member of the PAC -12 Conference. Salt Lake City combines the amenities of a major metropolitan area of more than one million people with the friendliness and ease of living of a small, Western city. Seven major ski resorts are within an hour’s drive from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake is also home to the Utah Symphony and Opera, the Utah Ballet, several professional sports teams, and a wide range of other cultural and recreational activities.


· Health, dental, and wellness coverage (\_wellness.php)

· Automatic and immediately vested14.2% employer contribution (\_401aPlan.php) to personal retirement account (401a)

· Freepublic transportation pass ( (Utah Transit Authority)

· Paid leave time (

· Tuition reduction for employee and family members (

· … and more:


• Provide UIT leadership for the implementation and support of student applications and application frameworks. This includes all phases of planning, budgeting, development, training, piloting, and implementation.

• Assume responsibility as project manager and developer for specific ERP -based projects that benefit a department, a college, or the university.

• Facilitate code reviews on behalf of development staff.

• Define objectives by analyzing user requirements; envisioning system features and functions. Design and develop user interfaces to internet/intranet applications. Select appropriate design methodologies and tool sets; complete programming using languages and software products; design and conduct tests.

• Provide training, coaching, and day-to-day direction for permanent and student staff.

• Manage troubleshooting of enterprise applications and frameworks.

• Actively participate with QA/Test to implement AFT environment across the student systems.

• Participate in stand-up Agile meetings and sprints. Work with engineering team to prioritize and development backlog.

• Work with governance and UIT to lay out strategic student roadmap working towards a unified student experience across student systems.


• Perform research and schedule personal training or attendance at seminars to keep abreast of student administrative systems and new trends in student systems.

• Perform other related duties as assigned.


Administrative supervision of Student Team Business Analysts. Functional supervision of Systems Analysts.

Facilitate requirement gathering between technical team and business users in the student space.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in a related area, or equivalency required; plus six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.

Department Specific Qualifications

• Demonstrated experience in the use of Peoplesoft Student Systems

• Demonstrated systems analysis skills, project management, and experience implementing and supporting online systems.

• Experience in supervision of professional and clerical staff.

• Demonstrated experience with Student Systems in higher education.

• Preparation of written and online documentation.

• Strong teaching and presentation skills.

• Good organization skills, self-directed learner, and customer-service oriented.

• Ability to work collaboratively in teams and work on simultaneous projects.

• Be able to effectively interact with business and technical teams.

• Ability to work under pressure to meet hourly, daily, weekly, and monthly deadlines without direction and make good judgment decisions.

• Experience preferred in the following: Using web development tools, including HTML and CSS . Using multiple desktop operating environments, such as Windows, Macintosh, and UNIX .

• Must be mentally alert, professional, accurate, reliable, dependable, and possess a high level of initiative.

The person in this role must view their work through an equitable, diverse and inclusive lens and have the ability to support and promote equitable, diverse and inclusive environments and practices.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.