University of Utah Admissions Coordinator in Salt Lake City, Utah

Details

Open Date 06/05/2018

Requisition Number PRN17394B

Job Title Coordinator, Administrative Program

Working Title Admissions Coordinator

Job Grade D

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

8am – 5pm with some evenings, weekends, and travel required.

VP Area Academic Affairs

Department 01684 - MHA PROGRAM

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 31,000.00- 45,000.00

Close Date

Open Until Filled Yes

Job Summary

We are seeking motivated candidates with skills in database/CRMmanagement, recruiting and relationship building who want to find a rewarding and challenging job working with prospective graduate students at the David Eccles School of Business.

This position requires tenacity, energy, and exceptional communication skills.

The David Eccles School of Business at the University of Utah educates just over 3800 students, with approximately 20% enrolled in our graduate business programs. The Master of Healthcare Administration program is accredited by the Commission on Accreditation of Healthcare Management Education. It is one of the fastest growing graduate programs in the School of Business and is offered as an individual degree, full-time and professional, and as a dual degree with theMBA,PMBA,MPHandMPA.

Responsibilities

The Admissions Coordinator will provide support for the Master of Healthcare Administration Team with the David Eccles School of Business. Primary areas of responsibility include:

1.Counseling and advanced application guidance to prospective students seeking information about ourMHAprogram. Interaction with prospects can be via a variety of means including e-mail, phone, walk-in, appointment and recruiting events.

2.Oversees application processing and admission procedures. Maintains exceptional understanding and mastery of the numerous application processes and policies at the program and university level. Assists program director with file and applicant assessment for admission and scholarship purposes.

3.Plans and executes recruiting events to increase the quantity and quality of applicants and enrolled students. This includes, but is not limited to, information sessions, lunch with a current student, application workshops, and graduate fairs. These events can take place on and off campus. Travel is required.

4.Superior written, verbal communication and presentation skills to 1) communicate with prospects in a professional, warm and expert manner and 2) present information at prospect events such as application workshops and information sessions

5.Assists in selection and supervises training for our team of Graduate Assistants. Our Graduate Assistants are student ambassadors and are essential in responding to inquiries and coordinating marketing efforts. The day-to-day management of our GA’s is handled by our Associate Director, but our admissions coordinator takes the lead on “global” process such as scheduling office hours, training and coordination of the master event schedule.

6.Manages the applicant and prospect database through Salesforce. This includes updating prospect and applicant information to effectively provide service to our applicants and create and analyze reports for program and admission purposes.

7.Coordinating with the Associate Director to ensure superior service to prospects, applicants and enrolled students.

8.Ability to assess an applicant’s strengths and weakness through their application and admission interview.

9.Responsible for analysis of current process and suggesting improvements as needed to continually make our team more efficient and able to provide exceptional service.

10.Experience in higher education and /or admissions is not required, but is preferred and should not inhibit an applicant with the above skills and interests from applying.

DISCLAIMER

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in a related field plus one year directly related experience or equivalency required. Demonstrated ability to work independently, analyze and make decisions related to admission criteria. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

ADDITIONALKEYSKILLSANDQUALIFICATIONS– in addition to the position requirements, applicants with the following experience and skills will be considered competitive applicants:

1.At least two years’ admissions experience in a higher education environment

2.Working with an online application and/or Salesforce, Qualtrics, and social media

3.Succeeding in a customer-facing, service-oriented position

4.Demonstrated ability to understand and navigate an environment that involves complex processes and policies and manage organization of processes including documentation of process

5.Advanced knowledge of all Microsoft products including Excel, Word, and Power Point is preferred.

6.Ability to work in an environment that changes rapidly and demands flexibility.

7. Knowledge of the healthcare industry including local healthcare organizations and industry trends is desirable.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.