University of Utah Health Admissions and Billing Registrar- UNI, PRN hours in SALT LAKE CITY, Utah
This position supports psychiatric clinical and medical staff by triaging telephone calls, matching physicians to patients, tracking patient census and registering patients for hospital admission.
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
Receives and triages incoming telephone calls from individuals and/or their family members seeking assistance for a variety of mental health issues. Gathers pertinent information, helps to ensure the caller’s safety and makes community referrals as appropriate.
Interviews patients to obtain demographic, insurance and related information.
Registers patients by entering appropriate information.
Communicates patient information with medical/clinical staff.
Coordinates assignment of patients to beds and appropriate units. Maintains real-time bed board by communicating with individual units and conducting census walkthroughs.
Assigns patients to physicians based on primary diagnosis, availability and insurance.
Discusses financial arrangements with incoming patients and/or family members; explains billing/collection procedures and collects co-pays; provides financial counseling as needed.
Prepares patient charts and retrieves medical records.
Participates in and supports continuous quality improvement activities.
Knowledge / Skills / Abilities
Ability to perform the essential functions of the job as outlined above.
Demonstrated human relations and effective communication skills.
Ability to provide care appropriate to the population served.
- Four years of mental health, medical office, customer service, or related experience, or equivalency.
- Bachelor’s degree in a related area, mental health hospital or crisis experience.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
- This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects while providing patient care to those with psychiatric conditions.
Carrying, Lifting, Listening, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
Requisition Number 29967
Employment Type PRN
Work Schedule Days, Nights, Weekend, Graveyards
Location Name Univ Neuropsychiatric Inst
Patient Care? Yes
City SALT LAKE CITY
Department UNI CST 93F REG & FIN COUNSEL
Category Behavioral Health
The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.