University of Utah Access Services Library Aide in Salt Lake City, Utah

Details

Open Date 07/10/2018

Requisition Number PRN08256N

Job Title Library Aide

Working Title Access Services Library Aide

Job Grade A

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 19

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Variable weekday shifts between 10am and 7pm, with Saturday shifts possible

Is this a work study job? No

VP Area U of U Health - Academics

Department 00820 - Eccles Hlth Sci Library Oper

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $9.25

Close Date

Job Summary

Delivering high quality, customer-focused service through the Spencer S. Eccles Health Sciences Library’s Access Services departments (Public Services and Interlibrary Loans).

Responsibilities

Provides quality service to the patrons of the Spencer S. Eccles Health Sciences Library, as well as other libraries throughout the United States. Primary public services duties include welcoming patrons, assisting patrons with print and electronic resources, answering in-person, phone, chat or email questions, assisting with software applications, checking out materials, and performing other transactions using the library’s software systems. Primary interlibrary loan (ILL) duties include database and online catalog searching, the utilization of specialized software, scanning and processing of requests, and assisting patrons withILLsign-up. Assists with in-house checking of materials, catalog holdings verification, statistics gathering, and special projects. Participate in implementing social media marketing on behalf of the library. Refers patrons to other library services and campus resources as needed. Assumes additional duties and responsibilities during evening and weekend hours when other library staff members are not present. Other duties as assigned

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Six months clerical or customer service experience required; demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Computer and technology expertise. Marketing and social media proficiency. Knowledge of campus electronic databases and research tools. Experience working in a library, health care facility, or other customer service environment. Exceptional customer service skills. Self-direction with attention to detail, organizational skills, and ability to prioritize. Responsible and dependable. Proficiency with MS Office Suite (Word, Excel, PowerPoint). Flexibility and willingness to learn new tasks. Fluency in the English language

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.

This position may require the successful completion of a criminal background check and/or drug screen.