University of Utah Supervisor, Office/Clinical Support **UT County area** in Provo, Utah


Open Date 05/09/2018

Requisition Number PRN17145B

Job Title Supervisor, Office/Clinical Support

Working Title Supervisor, Office/Clinical Support **UT County area**

Job Grade D

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday – Friday; typically 8am-5pm

VP Area U of U Health - Academics

Department 00237 - Nephrology

Location Other

City Provo, UT

Type of Recruitment External Posting

Pay Rate Range 15.19 to 23.00

Close Date

Open Until Filled Yes

Job Summary

Supervises and coordinates the daily activities of the Division of Nephrology’s Utah County clinical operation by hiring and training new staff, evaluating performance, scheduling work shifts, monitoring of supplies and inventory and preparation of statistical reports.


1. Supervises the daily UT county clinical operations of the department including interviewing and hiring staff, assigning work, evaluating performance, training, planning work schedules and recommending pay increases.

2. Resolves problems and responds to complaints.

3. Assists in the revision and addition of department policies and procedures.

4. Assists in the long range planning of department goals.

5. Maintains department records and prepares monthly reports.

6. Organizes and conducts monthly staff meetings.

7. Orders materials and supplies for the department.

8. Participates and serves on committees/meetings.

9. May assist in budget preparation.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Eight years of related experience with at least two of those years in a supervisory capacity. Depending on the area of assignment, related experience could include medical billing and collections, medical records, pre-authorization, admissions, or other related experience. Demonstrated human relations and effective communication skills essential.

A Bachelor’s degree in a related area, such as Accounting, Business, or Healthcare Management, may be preferred. Some positions may require knowledge of accounting, collections, coding, cash postings, data entry, and/or medical terminology.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Current MA certification

Prior experience supervising a clinical operation


Ability to travel to various clinical sites in Utah County area.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.