University of Utah Health Enrollment/Membership Supervisor in Murray, Utah
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for achieving financial performance targets and direct supervision of staff. The incumbent develops and sustains high performance work teams and practices that consistently achieve service standards, customer satisfaction, and clinician satisfaction. Accountable for creating a culture of compliance, ethics and integrity.
This position is not responsible for providing care to patients.
Oversees the delivery of patient care and/or customer service, ensuring the timely resolution of concerns.
Supervises all functions of the department as it relates to staff, operations and finance and accounting.
Assists with the planning, implementation, measurement and attainment of the department goal and objectives.
Jointly forecasts staffing, capital and budgetary needs.
Analyzes and determines appropriate staffing to support business services while ensuring efficiency and maximizing resources.
Oversees human resource activities such as interviewing and hiring, training, verifying payroll and managing employee performance.
Purchases and maintains office/medical supplies.
Maintains productive and collaborative working relationship with other coordinators, supervisors, managers and directors.
Orients and trains staff in policies and procedures.
Prepares financial, accounting and customer reports.
Ensures compliance with all company policies and procedures.
Knowledge / Skills / Abilities
Ability to perform the essential functions of the job as outlined above.
Demonstrated human relation and effective communication skills.
Computer literacy in multiple applications.
Ability to use good judgment and critical thinking skills to prioritize multiple tasks.
Excellent problem solving skills.
Willingness and the ability to work independently and within a team environment.
Ability to provide care appropriate to the population served.
The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.
Associates degree in Business Management or a related field or equivalency.
Three years of progressively responsible supervisory experience or equivalency.
Bachelor’s degree in a Business, Health or Finance area.
One year of supervisory experience.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
- This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Color Determination, Listening, Reaching, Sitting, Speaking, Standing, Walking
Requisition Number 29682
Employment Type Full-Time
Work Schedule 7-6
Location Name University of Utah Health Plans
Patient Care? No
Department UIP CST 01H UUHP OPERATIONS
Category Insurance / Health Plans
The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.