Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position will serve as an advocate for health plans members as well as a liason between community, health and social service resources. They develope and maintain a relationship with health plan members and community partners to help alleviate the barriers and constraints members face in acessing needed healthcare and social resources. They provide culturally appropriate education and support. This position does not provide care to patients.
Corporate Overview: University of Utah Healthcare is an integrated academic healthcare system with four hospitals including a level 1 trauma center, twelve community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University Healthcare is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million.
Responsibilities
Interacts with Health Plan members and connects them with needed resources.
Helps members with tasks such as scheduling appointments or assisting with completion of applications/enrollment for programs for which they may be eligible.
Motivates members to be active, engaged participants in their health.
Helps develop cultural awarness material and provides education and training to individuals, small groups and community partners.
Advocates for health disparities at the individual and community levels.
Knowledge / Skills / Abilities
Strong interpersonal and communication skills.
Able to work effectivley with a wide range of constituencies in a diverse community.
Knowledge of community agencies and resources.
Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services
Ability to plan, implement, and evaluate individual member needs and goals.
Knowledge of common, potential barriers to care.
Ability to communicate medical information to health care professionals over the telephone.
Skill in organizing resources and establishing priorities.
Creative and analytical thinking.
Qualifications
Qualifications Required
Two years experience providing community health worker services.
Utah Department of Health (UDOH) accepted CHW training certification or equivalent.
Utah Driver's license and reliable transportation.
Qualifications (Preferred)
Preferred
Bilingual in English, Somali, Arabic and Spanish.
At least two years in Social Work, Psychology, Public Health or a related field.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
Physical Requirements
Carrying, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Sitting, Speaking, Standing, Walking
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Heath Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Sherrie Hayashi
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
135 Park Building
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted atoeo.utah.edu/
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: careers@hsc.utah.edu
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 53484
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Monday - Friday, 0800 - 1630
Location Name University of Utah Health Plans
Patient Care? No
City Murray
State UT
Department UIP CST 01H ClinicalOperations
Category Case Management
