University of Utah Health Nursing Supervisor, Call Center Experience in SOUTH JORDAN, Utah

Overview:

As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for the delivery of patient care that promotes safety and well-being of all patients throughout the organization. Plans, directs, coordinates and evaluates all intradepartmental and interdepartmental activities. The incumbent is responsible for all on-site administrative decisions in the absence of the administrative team. Seeks input from the administrator-on-call and other members of the management team as indicated. The incumbent participates in the development, implementation, and revision of hospital policies and procedures. This position supervises employees or processes by coordinating and overseeing work assignments. This individual participates in the interview process as well as assesses, develops and provides training for new and existing employees. This position has the authority to determine appropriate training needs and initiate disciplinary action. This position may be required to provide direct patient care as needed by area of assignment.

This position may be required to access and administer medications within their scope of practice and according to State Law.

Responsibilities:

  • Coordinates the work of an area in the department in mission, vision, and values.

  • Drives the operation in alignment of goals and strategy of the department.

  • Schedules labor and equipment.

  • May manage the hiring, orienting and development of staff.

  • May conduct employee evaluations, coaching, and disciplinary processes to align employee performance and behaviors.

  • Drives operations in alignment with policies and procedures.

  • Responsible for the training and education of staff, including annual compliance and licensing or certification.

  • Accountable for the accurate reporting of time and attendance of direct reports.

Knowledge / Skills / Abilities

  • Ability to perform the essential functions of the job as outlined above.

  • Demonstrated organizational, human relations and effective communication skills.

  • Ability to resolve staff and scheduling conflicts in order to meet department goals and needs.

  • Ability to orchestrate multiple tasks simultaneously.

  • The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Qualifications:

Qualifications

Required

  • Three years of nursing experience.

Licenses Required

  • Basic Life Support Health Care Provider card through American Heart Association or obtain within one month of hire.

  • Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah.

* Additional license requirements as determined by the hiring department.

Qualifications (Preferred):

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This position involves intensive work that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects, such as medical equipment or patients while providing medical care. This position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients.

Physical Requirements:

Lifting, Sitting, Standing, Walking

Requisition Number 25880

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule Variable

Location Name South Jordan Health Center

Patient Care? Yes

City SOUTH JORDAN

State UT

Department UCC CST 80A CARE NAVIGATION

Category Nursing Leadership

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.