University of Utah Quality Improvement Specialist in Salt Lake City, Utah


Open Date 05/25/2017

Requisition Number PRN14338B

Job Title Quality Improvement Specialist

Working Title Quality Improvement Specialist

Job Grade UGR

FLSA Code Professional

Patient Care Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area Health Sciences

Department 00728 - U of U Medical Group

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $58,300-$80,000 DOE

Close Date

NOTE: May close at anytime.

Open Until Filled

NOTE: May close at anytime. Yes

Job Summary

Responsible for assisting the University of Utah Community Physicians Group Quality and Population Health team, providers, medical and clinic patient care staff in ensuring quality patient care and compliance with Patient Centered Medical Home (PCMH) and payer requirements through quality improvement (QI) program design, and data collection, analysis and presentation.


Essential Functions

•Designs QI studies, develops criteria for evaluation, and assists assigned clinics with appropriate data collection and data analysis.

•Reviews and interprets patient care information, discharge summaries, operation reports, and other data sources used to assess quality care issues.

•Creates reporting documents for departments to use for tracking QI activities, trends and patterns, and identifying opportunities for improvement.

•Provides education on data analysis and utilization of information to clinical QI teams.

•Facilitates clinic QI meetings andPCMHmeetings, providing expert input regarding problem identification and resolution, continuous quality improvement (CQI), and other patient care and accreditation activities.

•May provide ongoing clinical support to clinic programs by reviewing and logging charts and incident reports, and recording improvement activities and results.

•Assist the QA manager in tracking and trending Quality Indicators, writing and executing validation plans and SOPs, deviation management, root cause analysis, carrying out CA/PA and other Quality Assurance duties as dictated by management.

•SupportsPCMHdevelopment, implementation and maintenance activities, and payer quality requirements.

•Problem Solving Representative challenges of this position include determining the validity of collected data, appropriate statistical means to analyze the data, and which charts and reports best represent and display the quantitative data.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s Degree in a health care field or equivalency plus two years of clinical or related hospital experience required. May require some knowledge of “Quality Improvement” ideals with experience in a quality program (problem identification/investigation, root cause analysis, CA/PA). Excellent written and verbal communication skills and thorough attention to detail are required.

Demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Knowledge of currentPCMHstandards and experience in quality improvement are preferred.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.