University of Utah Outpatient Services Specialist in Salt Lake City, Utah
Open Date 07/17/2017
Requisition Number PRN14820B
Job Title Outpatient Services Specialist
Working Title Outpatient Services Specialist-Health Information Management
Job Grade UGR
FLSA Code Nonexempt
Patient Care Job Code? Yes
Standard Hours per Week 40 hrs/wk
Full Time or Part Time? Full Time
Work Schedule Summary
Monday – Friday
8:30 a.m. to 5:00 p.m.
VP Area Health Sciences
Department 01101 - Pediatric Clinical Enterprise
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $12.84 - $20.55/hr DOE
NOTE: May close at anytime.
Open Until Filled
NOTE: May close at anytime. Yes
The Department of Pediatrics in the University of Utah School of Medicine has an immediate opening for an Outpatient Services Specialist. The Outpatient Services Specialist is responsible for providing excellent customer service and facilitating and ensuring the accuracy of the information flow between medical, hospital staff and divisions within the Department. If you are interested in working in a department whose mission is to improve the lives of children, we invite you to consider this opportunity.
This position is housed in a call center, separate from clinic locations.
The University of Utah offers a wellness program, great benefits package, and competitive salary commensurate with experience. Mutual respect and appreciation are highly valued within the Department of Pediatrics.
Outpatient Services Specialist (Health Information Management):
•Research and report duplicate accounts. Verify demographics.
•Review and mail clinical notes for multiple divisions within the Department.
•Enter health information into patients’ Electronic Medical Record.
•Manage incoming faxes for multiple divisions and distribute to appropriate areas.
•Manage correspondence to and from internal and external customers.
•Perform other related duties as assigned.
One year of continuous office experience or equivalency; basic computer skills; and successful completion of a medical terminology course provided by the hospital within the first year of employment required. Demonstrated human relation and effective communication skills are also required.
Experience withICD-9 andCPT4 coding may be preferred.
One year experience in patient registration, admitting or related work may be preferred.
Care is appropriate to the population served
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
•Typing skills and ten key by touch
•Health information management experience
•Fluent Spanish speaking skills
•Epic and/or Help2 experience
•Knowledge of medical terminology
•Excellent interpersonal skills and the ability to work well within a team environment.
Applicants will be screened according to preferences.
Type Benefited Staff
Special Instructions Summary
The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
To inquire about this posting, email: firstname.lastname@example.org or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: email@example.com .
The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.
This position may require the successful completion of a criminal background check and/or drug screen.
We protect our patients, coworkers, and community by requiring all patient care employees to be immunized according to CDC standards. All patient care employees must receive the following vaccinations:
•Hepatitis B for some jobs
Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.