University of Utah Health Medical Assistant, Certified or AEMT in SALT LAKE CITY, Utah


As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position provides assistive care to patients. The certified incumbent facilitates the efficient delivery of patient care, supports the professional role of the licensed staff, and provides support and assistance as directed by licensed staff in rendering basic healthcare to the patient. This position also assists with clerical functions as a multi-skilled auxiliary worker.

This position may be required to access and administer medications within their scope of practice and according to State Law.


  • Performs as the principal EpicCare super-user which includes providing support and training for staff and providers and attending ongoing trainings and updates as available.

  • Facilitates improvement projects within the clinic annually in coordination with the clinic care team.

  • Advocates for efficient clinic work flow which may include patient or visit flow coordination, daily schedule review, huddle lead, or pre visit planning.

  • Serves as a primary preceptor for new staff.

  • Provides ongoing support and mentoring for all clinical staff.

  • May coordinate care for specific patient populations.

  • May participate in documenting compliance audits as designated.

  • May coordinate referrals and obtain pre-authorization from insurance companies for procedures and treatments.

  • May complete patient registration, assists patient with co-pays and account balances, and reconcile daily cash reports.

  • May perform other administrative duties, projects, and committee assignments as assigned.

Knowledge / Skills / Abilities

  • Demonstrated leadership skills including critical thinking, problem solving, and decision making.

  • Ability to act as the chief role model for clinical staff exhibiting behavior qualities as defined in the PROMISE standards with passion and positivity.

  • Ability to prioritize patient flow and the needs of the clinic.

  • Demonstrated human relations and effective communication skills.

  • Ability to assist providers by providing patient care under the supervision of a licensed clinician.

  • Demonstrated knowledge and skills necessary to provide care appropriate to the patient population.

  • Demonstrated knowledge of the principles of life span growth and development and the ability to review data regarding the patient's status and provide care as described in the department's policies and procedures manual.

  • Demonstrated knowledge in computer programs such as EpicCare or any other clinical program.

  • Demonstrated phlebotomy skills, lab specimen handling, and processing skills.



  • Basic Life Support Health Care Provider card through American Heart Association or obtain within one month of hire.

  • One of the following

  • Current Advanced EMT certification with the State of Utah.

  • Current certification to practice as a Paramedic in the State of Utah.

  • Current certification as a Certified Medical Assistant (CMA) through AAMA

  • Current certification as a Registered Medical Assistant (RMA) through AMT

  • Current certification as a National Certified Medical Assistant (NCMA) through NCCT.

  • Current Clinical Medical Assistant Certification through NHA.

* Additional license requirements as determined by the hiring department.

Qualifications (Preferred):

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients.

Physical Requirements:

Carrying, Climbing, Color Determination, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking

Requisition Number 25881

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule M - F

Location Name Utah Diabetes Center

Patient Care? Yes


State UT


Category Ambulatory

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.