University of Utah Manager, Student Services in Salt Lake City, Utah


Open Date 07/10/2017

Requisition Number PRN14732B

Job Title Manager, Student Services

Working Title Assistant Director of Advocacy & Wellness

Job Grade E

FLSA Code Administrative

Patient Care Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday-Friday with some evening and weekend hours.

VP Area Academic Affairs

Department 00707 - Center for Student Wellness

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $48,000 - 50,000

Close Date

NOTE: May close at anytime. 07/30/2017

Open Until Filled

NOTE: May close at anytime. No

Job Summary

The Center for Student Wellness seeks an Assistant Director of Advocacy & Wellness who is committed to taking a holistic approach to support and empower victims of interpersonal violence (IPV). The Assistant Director will overseeIPVadvocacy efforts and joins a dynamic team that is engaged in shaping the student experience. This position will supervise Sexual Assault Support Advocates to help victims navigate and receive resources, services, and support throughout their time at the University. The position will maintain an active caseload and provide direct advocacy services to clients. As needed, they will evaluate sexual violence response and prevention services and make recommendations for improving program effectiveness. Thus, we are seeking an Assistant Director who is student-focused, a strong communicator, and critical thinker who values working within a close team to support survivor success and resilience.

Mission of the Center for Student Wellness

Our mission is to create, nurture, and promote a University environment supportive of healthy life-long behaviors and enhance academic and personal success. We are here to assist students in skill development that will enhance their personal wellness and ability to succeed, not only in the classroom, but in all areas of life: intellectual, physical, social, spiritual, and emotional.


•Coordinate victim advocacy services, and serve as a victim advocate.

•Supervise a team dedicated to providing survivor support, including two full-time Sexual Assault Support Advocates (SASA).

•Provide guidance on client load and schedule management to adhere to service plan model.

•Assist with strategic planning and management of theCSWoffice.

•Lead weekly debrief meetings with SASA’s to discuss clients and cases.

•Aid in crisis intervention to de-escalate difficult situations and coordinate appropriate referrals and care to ensure a safe environment.

•Provide advocacy to clients on University systems (i.e., registrar, financial aid, academic affairs) and provide support with interim measures as required (i.e., changing classes, withdrawals, academic support).

•Provide advocacy for survivors through the reporting process (criminal and campus systems).

•Provide referrals to appropriate campus entities such as counseling and health services.

•Collaborate with campus and community organizations to meet survivors’ needs.

•Lead efforts to collaborate with key campus stakeholders (DOS,OEO, Campus Police) to ensure successful partnerships and referrals.

•Assist in fostering and maintaining relationships with multitudes of campus entities (i.e.,HRE, Family Housing,ASUU, Deans of colleges.).

•Consult on the development of current campus policies and procedures on sexual violence in accordance withVAWA, CampusSAVEACTand other federal and state guidelines.

•Intervene in situations where client needs exceed what CSW’s capabilities, including referrals to appropriate campus/community resources.

•Help evaluate the performance of SASA’s and develop individual plans for staff growth.

•Provide emotional support, and mentorship for SASA’s while advocating for their needs.

•Provide training to campus entities, partners & students related to advocacy services and trauma-informed care.

•Prepare various reports such as Clery data, and client utilization numbers.

•Provide/coordinate initial and on-going training (40 hr., etc.) forCSWthat focuses on evidence-based practices for working with survivors to enhance their healing/success.

•Serve on campus and community committees related to interpersonal violence.

•Assist SASA’s with technological help to track clients and run reports in REDCap client database.

•Other duties as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (2 years related work experience may be substituted for 1 year of education).

Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.

Department Specific Qualifications

Candidates will be screened based on the following department qualifications:

Master’s degree in College Student Affairs, Public Health, Health Education, Social Work, or a related discipline. Minimum two years’ experience providing comprehensive sexual/intimate partner violence prevention education and/or advocacy for survivors. In-depth knowledge of current literature and best practices regarding sexual assault and interpersonal violence. Excellent writing and professional speaking skills. Demonstrated ability to work with stakeholders on sensitive topics.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


•Administrative and supervisory experience working in higher education.

•Working knowledge of federal regulations related to campus (VAWA, Title IX, Campus Save Act).

•Utah State Certified Victim Advocate (40 Hour Trained) or willingness to complete training.

•Grant writing experience.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.