University of Utah Manager, Program(s) in Salt Lake City, Utah


Open Date 08/11/2017

Requisition Number PRN15043B

Job Title Manager, Program(s)

Working Title Manager, Program(s)

Job Grade F

FLSA Code Administrative

Patient Care Job Code? No

Standard Hours per Week 40 hrs/wk

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary


8:00 a.m. to 5:00 p.m.

Occasional night and weekend hours required

VP Area Health Sciences

Department 00848 - Pediatric Administration

Location Other

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $47,600 to $79,699 DOE

Close Date

NOTE: May close at anytime.

Open Until Filled

NOTE: May close at anytime. Yes

Job Summary

Under minimal supervision, responsible for planning, organizing, directing and/or controlling all aspects pertaining the Opioid Overdose Death Prevention and Adolescent Substance Abuse program focusing on the opioid overdose epidemic, preventing opioid overdose deaths in the state of Utah as well as for national level committees and collaborations. Responsible for multiple program functions for the separate distinct arms of the program. The program has 3 distinct efforts including: 1) functioning as a statewide naloxone and overdose death prevention information “hub” with federal funding to provide subject matter expertise and guidance to a wide variety of entities. These include: the medical community, health organizations, pharmacies, law enforcement agencies, state and local governmental leaders, Emergency Medical Services (EMS), recovery community organizations, prevention specialists, organizations working with those experiencing homelessness, and members of the general public; 2) broad direct community outreach and education on the role of naloxone in preventing opioid overdose death to increase awareness of and access to naloxone, to include leadership roles on state and national committees to further these efforts; and 3) research into the impact of the overdose epidemic on the pediatric/adolescent population and strategies for exploring the role of naloxone in this population. Directs the operations and strategic planning of program missions in support of the goals and mission of the University.


1.Forecasts, develops and implements policies and procedures in the areas of client service, human resources and budgetary goals and objectives that are consistent with University of Utah’s policies. This includes community asset mapping and cultivation of relationships with entities within and outside of the University.

2.Markets and promotes new and existing programs and services to internal and external clients, healthcare providers and related service providers. Develops, oversees, and maintains social media accounts and educational website content.

3.Participates in University-wide committees to establish customer service standards and administrative plans and policies.

4.Facilitates cooperative and collaborative community and institutional relationships. Entities to include (but not limited to): law enforcement agencies, local and state departments of health and human services, community programs providing services to individuals at risk, groups active in the recovery community, and first responder organizations.

5.Responsible for the maintenance and development of relationships established across the spectrum of substance use disorder and prevention entities to facilitate broader awareness of and access to naloxone. Management of relationships with multiple community stakeholders to ensure that objectives of information/education dissemination are occurring. Development of feedback mechanisms to ensure that stakeholders are able to communicate with the program and encourage productive dialogue.

6.Partners with the program Medical Director to develop, implement, and deliver effective targeted education materials and outreach to maximize the distribution of information and access to naloxone in multiple settings and audiences within our community. Responsible for conducting educational outreach both independently and with the Medical Director.

7.Manages, develops and enhances multiple collaborative relationships with external entities, stakeholders, and interested individuals to ensure dissemination of subject matter information. Essential contributions to the role of Utah Naloxone as a statewide “hub” for naloxone information across the spectrum of interested parties. Works with Medical Director to ensure that information dissemination is accurate and efficient.

8.Manages the research efforts and team in accomplishing the aims set out by multiple research projects related to the opioid overdose epidemic, community use of naloxone rescue kits, and pediatric/adolescent risk reduction/injury prevention in the realm of opioid overdose. Participates in identifying and submitting appropriate grant applications to further the work of the programs.

9.Establishes and maintains reporting structure for the activities of the organization.

10.Ensures client satisfaction by analyzing developing trends, concerns and suggestions and providing appropriate follow-through.

11.Develops departmental strategies consistent with the assigned department’s continuous quality improvement program. Collaborates with local stakeholders to include; private, public, nonprofit, and law enforcement agencies to ensure program effectiveness and institutional cooperation.

12.Works together with local and statewide law enforcement and health agencies as well as policy makers to develop innovative and well received health policies and legislation to address identified gaps in current models and statutes. Participation in the legislative process by engaging lawmakers and leaders to advance the causes beneficial to the populations at risk of opioid overdose death.

13.Manages staff providing support to the programs administered through this area. Oversees recruitment, selection and orientation of new staff. Communicates standards of behavior, professional boundaries and job expectations. Identifies and provides training and development opportunities. Provides ongoing feedback on performance; motivates staff; evaluates performance; and addresses poor performance. Oversees and approves time reporting. Monitors and approvesKRONOS. Manages allocation of resources to the various programs.

14.Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (2 years related work experience may be substituted for 1 year of education). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required. Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Master’s level degree is strongly preferred. Demonstrated experience with program development, research and development of innovative protocols and educational materials, and an in depth knowledge of current and historical opioid usage trends. Demonstrated expertise in overdose prevention and naloxone administration training and public outreach, public and professional educational curriculum development, and conviction and passion surrounding harm reduction and substance use disorder recovery methods is essential. Experience with demonstrating overdose prevention and naloxone education. An emergency medical background with applied experience and understanding of the role for naloxone in reversing overdoses and saving lives. Experience directing multi-agency collaborations. Experience and comfort with social media, website, and multi-media education and awareness campaigns is encouraged. Must be comfortable with direct outreach and contact with populations at risk of opioid overdose and have the ability to work in the field.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.