University of Utah Health Epic Application Systems Analyst II in SALT LAKE CITY, Utah


As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This Epic application analyst is part of technical team responsible for the analysis, design, build and support of the Epic MyChart and EpicCare Link web applications. The analyst works with internal operational customers, internal IT staff and Epic technical services on application fixes, system build, special updates and new releases. This analyst also has secondary support responsibilities for ambulatory clinical applications, including EpicCare, Nurse Triage and Kaleidoscope.


  • Participates in meetings to discuss team and project related activities, issues, change, communications, and updates.

  • Performs system build and testing for software lifecycle activities. Ensures quality outcomes and assesses integrated impact.

  • Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines. Completes project tasks on time with quality outcomes.

  • Maintains and creates documentation as needed. Acts as a resource to end users and team members with regard to application utilization in context with workflow.

  • Performs the execution and update of test scripts, including unit, application and integrated test scripts.

  • Works with training staff and the instructional designer to guide the build and implementation of training tips and lesson plans to support features and optimization of the system.

  • Researches and analyzes new feature requests. Completes system build and testing as defined. Participates in stakeholder review, implementation documentation and communication planning.

Knowledge / Skills / Abilities

  • Excellent verbal, written communication and interpersonal skills.

  • Ability to work under high stress conditions in a changing environment

  • Flexibility in accepting assignments, including on call and overtime activities

  • Organizational and analytical skills, ability to prioritize

  • Strong technical management and technical problem resolution skills

  • Demonstrated ability to perform application build and testing for assigned applications.




  • Bachelors Degree in Computer Science or Information Technology or Clinical Discipline or equivalent.

  • Two years of experience in analysis/design/project management or programming.

Qualifications (Preferred):


  • 3 years supporting IT software systems in a healthcare environment, with preference given to build experience with the Epic EMR

  • Experience with design, build and implementation of patient portal technology and/or web site buildModerate to strong understanding of web technologies (HTML/CSS/JavaScript/jQuery)

  • Conceptual understanding of technical infrastructure such as networking, data interfaces, and server administration

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements:

Non Indicated

Requisition Number 25285

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule 8-5

Location Name Information Technology Services

Patient Care? No


State UT


Category Information Technology

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.