University of Utah Health Application Systems Analyst III Kronos, Epic in SALT LAKE CITY, Utah


As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

The incumbent serves as a leader with overall responsibility for software analysis and design, application and system installation and implementation; formulates system scope and design objectives through analysis and research to configure vendor maintained systems or develop or modify in house systems. This primary focus of this position will be on the Kronos Workforce application but the incumbent will work on a team that supports multiple applications. The ability to adapt and support multiple applications will be required.


  • Participates in meetings to discuss team and project related activities, issues, change, communications, and updates. Presents on project and operational updates as requested.

  • Ensures quality outcome and assesses integrated impact. Comprehends complex instructions and is competent in assigned applications. Performs routine system maintenance tasks as needed.

  • Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines. Completes project tasks on time with quality outcomes. Mentors junior analysts with issue resolution and routine build tasks.

  • Documents data elements, data movement, interfacing applications and shared data elements. Develops process controls, implements security processes for supported applications. Comprehension of application integration points and master files.

  • Builds, tests, and troubleshoot complex application settings / features with minimal guideance. Analysis considers IT standards, technical requirements and ensures the system meets business requirements. Documents complete testing plans to validate system build.

  • Performs intake of information regarding potential system enhancements. Researches and analyzes new functionality including alternative solutions and recommends options to stakeholders and governance for prioritization and approval. Assists with all aspects of implementation lifecycle.

  • May have responsibilities that include duties related to project analysis and planning, small to medium project management, along with daily operational activities associated with the assigned systems, applications and projects.

Knowledge / Skills / Abilities

  • Must be a technical expert in areas subject matter demonstrated by documented experience in analysis, process design and workflow, research, installation/implementation and support of software applications and systems.

  • Excellent verbal, written communication and interpersonal skills.

  • Ability to work under high stress conditions in a changing environment

  • Flexibility in accepting assignments, including on call and overtime activities

  • Organizational and analytical skills, ability to prioritize

  • Strong technical management and technical problem resolution skills

  • Knowledge of operational healthcare hospital workflows.

  • Knowledge of system configuration, data tools and concepts, techniques, industry best practices, tools and standards.

  • Proficient in executing application build and testing for assigned applications.




  • Bachelor’s degree in Engineering, Computer Science or Information Technology or Clinical Discipline or equivalent.

  • Six years in programming and systems analysis with proven prior experience in systems application process and workflow analysis.

  • Advance SQL and PL/SQL skills.


  • Kronos Workforce application experience

  • Database and application architecture experience

Qualifications (Preferred):

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements:

Carrying, Lifting, Listening, Manual Dexterity, Sitting, Speaking, Standing, Walking

Requisition Number 25454

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule M-F and on-call

Location Name Information Technology Services

Patient Care? Yes


State UT


Category Information Technology

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.