University of Utah Health Admissions and Billing Specialist - Part-time (PRN), flexible hours in SALT LAKE CITY, Utah


As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

The University Neuropsychiatric Institute is seeking a part-time (PRN) Admissions and Billing Specialist. This position is responsible for administrative functions within a busy psychiatric hospital. Work side-by-side with social workers and other clinical staff by registering patients, performing insurance verifications, distributing information and providing exceptional customer service to patients.


  • Flexible schedule, this is a PRN (as required) position, day and evening shifts available

  • Work in a dynamic, fast-paced, team environment

  • Great way to build your experience in a healthcare environment

This position supports psychiatric clinical and medical staff by triaging telephone calls, matching physicians to patients, tracking patient census and registering patients for hospital admission.


  • Receives and triages incoming telephone calls from individuals and/or their family members seeking assistance for a variety of mental health issues. Gathers pertinent information, helps to ensure the caller’s safety and makes community referrals as appropriate.

  • Interviews patients to obtain demographic, insurance and related information.

  • Registers patients by entering appropriate information.

  • Communicates patient information with medical/clinical staff.

  • Coordinates assignment of patients to beds and appropriate units. Maintains real-time bed board by communicating with individual units and conducting census walkthroughs.

  • Assigns patients to physicians based on primary diagnosis, availability and insurance.

  • Discusses financial arrangements with incoming patients and/or family members; explains billing/collection procedures and collects co-pays; provides financial counseling as needed.

  • Prepares patient charts and retrieves medical records.

  • Participates in and supports continuous quality improvement activities.

Knowledge / Skills / Abilities

  • Ability to perform the essential functions of the job as outlined above.

  • Demonstrated human relations and effective communication skills.

  • Ability to provide care appropriate to the population served.




  • Four years of mental health, medical office, customer service, or related experience, or equivalency.

Qualifications (Preferred):


  • Bachelor’s degree in a related area, mental health hospital or crisis experience.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects while providing patient care to those with psychiatric conditions.

We are University of Utah Health.

Physical Requirements:

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Requisition Number 25970

Reg/Temp Temporary

Employment Type PRN

Shift Rotating

Work Schedule Schedule as needed - Days/Nights/Weekends/Graveyards

Location Name Univ Neuropsychiatric Inst

Patient Care? No


State UT


Category Clerical / Office Support

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.