University of Utah Informatics Medical Assistant in Price, Utah


Open Date 06/13/2017

Requisition Number PRN06928N

Job Title Informatics Medical Assistant

Working Title Remote Tele-Health Audiology Medical Assistant

Job Grade UGR

FLSA Code Nonexempt

Patient Care Job Code? Yes

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 10 or less

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Monday thru Thursdays, flexible morning hours. Preference Monday and Tuesday mornings.

Is this a work study job? No

VP Area Health Sciences

Department 00199 - Communication Sci & Disorders

Location Other

City Price, UT

Type of Recruitment External Posting

Pay Rate Range 10 to 14/hr, depending on experience

Close Date

NOTE: May close at anytime.

Job Summary

Teleaudiology Remote Technician

University of Utah Speech Language Hearing Clinic is hiring an audiology (hearing health) telehealth for approximately 10 hours or two mornings a week. Flexible work hours Monday thru Thursday mornings. The technician will work directly with our audiologists to provide hearing aid care to persons residing in Price and the surrounding areas in south central Utah. The patients must have received hearing aids through the Miners Plan. Duties will include: greeting patients and checking them in for the appointment, managing the remote-site telehealth equipment (computer, video-otoscope, hearing aid supplies), sending hearing aids in for repair, using a video-otoscope, supply inventory, connecting the hearing aids to the programming software, and cleaning and trouble shooting of hearing aids. Training will be provided by the University of Utah Speech Language Hearing Clinic. Required Qualifications: High school diploma or equivalent, basic computer skills. Must be dependable, professional, punctual, and demonstrate a compassionate and caring attitude. Able to interact with patients and staff in a courteous and cooperative manner. Able to plan and complete delegated tasks.


1.Acts as a chaperone for health care providers during patient examination and assists with procedures, ensuring that the Electronic Medical Record is efficiently and accurately being used.

2.May assist patient and family education by providing educational material and general health information using the Electronic Medical Record.

3.Performs administrative clinic duties to ensure that health care providers are following the hospital policies and procedure.

4.Works in conjunction with coders to ensure that the health care providers are documenting and billing appropriately for laboratory procedures, EKG’s, casts, splints, injections, suture removal and various specialty skills.

5.Translates and communicates clinical needs to information technology staff and works to develop appropriate solutions.

6.Conducts quality assurance testing prior to solution deployment to ensure functionality is working as designed.

7.Provides support to outpatient clinicians during training, go live and after go live to ensure utilization of the solution is correct.

Minimum Qualifications

Completion of an accredited Medical Assistant Program or current certification as an AdvancedEMTin the State of Utah. Three years experience working with electronic health records

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.

Basic Life Support Health Care Provider card through American Heart Association or obtain within one month of hire


Preference given to applicants with audiology treatment experience. Secondary preference given to applicants with medical or dental patient treatment experience.

Students in current MA orEMTcourses are invited to apply.

Special Instructions Summary

For questions or more information please email Dr. Lobdell at

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.

This position may require the successful completion of a criminal background check and/or drug screen.